Privacy Policy

Newtown Nutrition is committed to ensuring that your privacy is protected. Your information will not be shared with others unless you have given your permission to do so.

This privacy policy sets out how Newtown Nutrition uses and protects any information that you give Newtown Nutrition when you complete subscribe to one of our email newsletters, download one of our resources, complete a client information form (in our office or online), in correspondence eg via email or phone and in your consultation with your dietitian.

Signing up to one of our mailing lists by subscribing or downloading a free resource

What we collect

We may collect the following information:

  • name
  • contact information including email address and contact phone numbers

What we do with your information

This information may be used by Newtown Nutrition to contact you via email to provide you with

  • information
  • promotional offers

You are able to unsubscribe from the mailing list at any stage by clicking the ‘unsubscribe’ link at the bottom of the email.

Providing information about your health via online form, paper form, email or in a dietitian consultation

What we collect

We may collect the following information:

  • name
  • contact information including email address and contact phone numbers
  • Information about your health, including your health history, medications and your eating habits

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • The main reason we collect information from you is to enable us to provide you with a quality service and personalised advice. The information wecollect allows us to properly assess your situation, provide appropriate information and advice, and assist you in achieving your goals.
  • We will also use the information you provide for administrative purposes in running our business and for correspondence with you (including appointment reminders).
  • With your permission we may report back to your referring doctor or discuss your health issues with others involved in your health care including doctors, specialists and other health professionals.
  • If you are referred under a Medicare Care Plan or Department of Veterans Affairs we are obliged to report back to your referring doctor; if your consultation is a referral via Depart of Veterans Affairs, DVA may request a copy of your report. If you are referred by Work Cover, a report of your progress may be required by your insurance team.
  • Internal record keeping for continuity of care.
  • To provide you with personalised advice.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
  • We will never sell your information or share it with third parties unless required by law.

Controlling your personal information

  • You may choose to restrict the collection or use of your personal information in the following ways:
  • You can choose not to provide any information requested, however failure to do so may compromise the quality of care you receive
  • You can request that we do not discuss the information that you have provided with your referring doctor or other members of your health team, however this may compromise the quality of care you receive; the exception to this is obligatory reporting to your referring doctor forMedicare, DVA and WorkCover, or if required by law.
  • You can unsubscribe from Newtown Nutrition email newsletter at any timeby clicking on the link within the newsletter.
  • You may request details of personal information which we hold about you under the Privacy Act (you can access more information about this at http://www.privacy.gov.au/materials/types/brochures/view/6483). A small fee may be payable to cover administrative costs. If you believe that any information we are holding on you is incorrect or incomplete, please inform us in writing of any changes.